Privacy Policy & Disclaimer - Online Service Booking

🔐 Privacy Policy

Effective Date: August 29, 2025

At Online Service Booking, we value your privacy and are fully committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our services—online or offline.

1. Information We Collect

Personal Information – Your name, phone number, email address, physical address, and other details you provide while booking a service or submitting a contact form.
Service Information – Appliance type, brand, model, issues reported, preferred service time, and technician notes.
Device & Usage Information – IP address, browser type, device information, location data, pages visited, and time spent on our site—collected via cookies or analytics tools.

2. How We Use Your Information

Deliver and manage appliance repair services.
Respond to your inquiries and support requests.
Confirm appointments and send service reminders.
Improve our website’s functionality and user experience.
Send promotional updates or special offers (only if you opt-in).

3. Data Sharing & Disclosure

Your data is treated with strict confidentiality. We do not sell or rent your personal information. We may share your information:

With our in-house technicians or verified service partners solely for service fulfillment.
With third-party tools (like CRM or email systems) under secure and compliant practices.
If required by law, legal process, or governmental request.

4. Data Security

We take data security seriously. Our website and systems are protected using SSL encryption, firewalls, access controls, and secure storage methods. Despite this, no online transmission is 100% secure, so we advise using discretion when sharing sensitive details.

5. Cookies & Tracking

We use cookies to personalize your experience, remember preferences, and analyze site traffic. You can modify your browser settings to reject cookies, but some site functions may not work optimally.

6. Your Rights

Access and review your personal data.
Request corrections or updates.
Request data deletion (where legally permitted).
Withdraw consent for marketing communications.

To exercise your rights, please contact us at:
📧 Email: onlineservicebooking45@gmail.com

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their policies before interacting.

8. Policy Updates

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review it periodically.

⚖️ Disclaimer

By using the Online Service Booking website or engaging our services, you accept the terms outlined in this disclaimer. Please read it carefully.

1. General Information

Our website provides information and services related to home appliance repair and maintenance. While we aim for accuracy, we do not guarantee that all content is up-to-date or error-free.

2. No Professional Advice

All content on this site is for informational purposes only. It should not be considered as technical, professional, legal, or financial advice. You should consult with qualified professionals where appropriate.

3. Service Liability

Any loss resulting from misuse or mishandling of your appliances before or after service.
Unforeseen complications due to hidden or pre-existing damage.
Delays caused by external factors (traffic, weather, or parts availability).

We do our best to ensure quality and timely service, but 100% issue resolution is not always guaranteed.

4. External Links & Third-Party Services

Our website may include links to external resources. These are provided for convenience only, and we are not responsible for their content or actions. If third-party service providers are involved in your service (e.g., replacement parts suppliers), we are not liable for their actions or performance.

5. Warranties & Guarantees

Service guarantees, if applicable, will be explicitly stated at the time of booking. Not all services come with a warranty. Claims made outside of the defined warranty period or without proof of service may not be honored.

6. Use at Your Own Risk

By accessing or using our website and services, you do so at your own risk. Online Service Booking is not liable for any direct, indirect, incidental, or consequential damages arising from the use—or inability to use—our services or website.

7. Modifications

We reserve the right to modify or discontinue any aspect of our services or content at any time, without prior notice.

If you have questions about this disclaimer or our policies, please contact us:
📞 Phone: +91 91505 80801
📧 Email: onlineservicebooking45@gmail.com